Skip to page body Home About Community Living Doing Business Browse by Topic I Want to... Your Government

Water:
The water system within the City of Dana Point are owned, operated and maintained by three Independent Special Districts.  To see the limits of each Independent Special District, please click on Water District Boundaries Map (PDF)

For billing information, water service inquiries, or to report a water service problem, please refer to the Water District Boundaries Map (PDF) to determine which District services your property and contact them at the following:

Southern California Gas Company:

Call Center: (800) 427-2200
website: www.socalgas.com

South Coast Water District (SCWD):

24-Hour Emergency and Call Center: (949) 499-4555
SCWD website: www.scwd.org

Moulton Niguel Water District (MNWD):

24-Hour Emergency and Call Center: (949) 831-2500
MNWD website: www.mnwd.com

San Juan Capistrano Water District
Business Hours (Monday-Thursday, 7:30 a.m. - 5:30 p.m.) (949) 493-1515
After Hours Emergencies: (949) 493-1171
San Juan Capistrano website: www.sanjuancapistrano.org

Sewer:
The sewer system within the City of Dana Point is owned, operated and maintained by the South Coast Water District (SCWD). 

For billing information, inquiries, or to report a sewer problem, please contact SCWD at (949) 499-4555, or visit their website at www.scwd.org.

Electricity:
For inquiries regarding your electrical services, please contact San Diego Gas and Electric (SDG&E) at the following:

24-Hour Emergency and Call Center: (800) 611-SDGE (7343)
Customer Service (Billing & General Info, 24 Hrs a Day): (800) 411-SDGE (7343)
SDG&E Customer Service website: www.sdge.com/customer

Street Lights:
To report street light problems on Public Streets (such as burnt out, flickering, or burnt out lights), please contact San Diego Gas & Electric (SDG&E) at (800) 411-7343.  Please provide a pole number or closest address; cross street; and your name and phone number (in case they can’t locate the problem).

To report a street light problem on a Private Street or within a Homeowner’s Association, please contact your Property Management Company for repairs.

Telephone:
For inquiries regarding your telephone service, please contact AT&T at the following:

24-Hour Automated Call Center: (800) 288-2020
AT&T Customer Service website: www.att.com

Cable:
For inquiries regarding your cable service, please contact Cox Communications at the following:

Cox Communications 24-Hour Technical Support Service: (800) 234-3993
Cox Communications Customer Service Website: www.cox.com/support/
DIRECTTV Technical Support Services: (877) 916-5137
DIRECTTV Customer Service Website: www.cable.tv

Utility Undergrounding:
There has been considerable interest among Dana Point residents to underground overhead utility lines, primarily to improve both aesthetics and/or views and, of course, property values. To take the Utility Undergrounding Assessment District survey, please click on the following link:

Utility Undergrounding Assessment District Survey

In order to see the most current survey results, click on the following link:

Utility Undergrounding Assessment District Survey Results

The City Council has approved a Utility Undergrounding Policy and Procedures Guide Packet to help guide you and your neighbors through this process.  Our belief is that residents are better able to decide on the relative merits of undergrounding when they have all the information available to them from the beginning.

Utility Undergrounding Policy and Procedures Guide Packet (PDF) 

For questions and additional information regarding the City’s Utility Undergrounding Policy and Procedures, please contact the City of Dana Point Public Works & Engineering Services Department at (949) 248-3554, or e-mail your inquiries to galviar@danapoint.org

Storm Drains:
The City of Dana Point, in conjunction with the County of Orange, operates and maintains a storm drain system that includes approximately 70,000 linear feet of storm drains, 13 diversion facilities, including 4 Continuous Deflective Separation (CDS) units, and 9 urban runoff systems. 

If you have any questions regarding the operations and maintenance of the City’s storm drain system, please contact Public Works & Engineering Services Department, Robert French, Streets Manager at (949) 248-3589.

Back to Top

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Download Acrobat Reader Download WinZip Download Word Viewer Download Excel Viewer Download PowerPoint Viewer
Last updated: 2/14/2014 10:10:07 AM